FAQ (Frequently Asked Questions)


General Questions

1. I have an audio CD and I want to put the songs to the MP3 Player?
2. What are the common buttons and keys on MP3 players?
3. How many songs can I put on my 1GB MP3/MP4 Player?
4. Where is the battery on my MP3/MP4 Player? How do I replace / recharge it?
5. Where can I download music?
6. Error “directory or file cannot be created” while transferring files to my MP3/MP4 player.
7. Do I need to update the firmware and how?
8. I cannot get the Gene Simmons’s Guitar to work on my PS2 or PS3 system.
9. How to turn my HS-395 MP3 Player ON/OFF? I don’t see a power button or switch on the player.
10. How can I add lyric display on my player (with lyric display function)?
11. CD labeled “Device driver for Windows 98SE ONLY..” , What about other versions of Windows ?
12. A suspicious threat detected when I plugged the player to my PC. Is my PC infected now?
13. Why does the antivirus program detect a suspicious threat on the player?
14. My built-in speaker on my HS-T29-2GB video MP3 player is not working properly. How do I turn it on?
15. My MP3 Player only plays 10 seconds of the song.
16. How do I set my MP3 Player to play the songs randomly (shuffle)?
17. The FM Radio is not working on my player. I can’t get any radio frequency.
18. Can I insert the small installation CD to a slot feed CD/DVD drive?
19. How do I put videos on my MP3 video player?
20. My PS3 system can’t find the Bluetooth headset when I scan for new device.
21. My PS3 system does not recognize the new hard drive.

Video tutorials

1. How to convert video using AVI Converter?
2. How to rip music from an Audio CD?
3. How to copy MP3 music to the player?
4. How to format the player?
5. How to convert video using VideoConvert?
6. How to convert video using AMV Converter?
7. How to convert video using MP4 Tool?