Audio CD uses a different format and can only be play on a CD Player. You need to convert the songs to MP3 format first and then transfer to the MP3 Player. This process is also known as CD Ripping or Audio Ripping. There are a number of free programs you can download from the Internet to perform this task.

OR

You can use Windows Media Player to rip your audio CD. Please visit the following links from Microsoft website for help.

Windows Media Player 12 
http://windows.microsoft.com/en-US/windows7/Rip-music-from-a-CD

Windows Media Player 11 
http://www.microsoft.com/windows/windowsmedia/knowledgecenter/howto/mp11/rip.aspx

Older Versions of Windows Media Player 
http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

Note : This information provided is intended for individuals whom have purchased the CD and want to put the songs on the player for personal use. We do not encourage music piracy.

Master Standby ON/OFF

This switch usually labeled ON and OFF and is located on the side. This is not the Power ON/OFF button. It is only a master standby power switch. You will need to turn the player on manually.

Power ON/OFF or Play/Pause Button

This button usually shared with the Play/Pause button. You will need to press and hold it for a few seconds to turn the player ON/OFF.

Some player will power ON automatically once you inserted the earphone and vice versa.

Volume UP/Down or FF/RW Button

These buttons usually shared with the forward FF/ rewind RW buttons. You will need to press and hold them down to increase/decrease the volume. FF button usually is the volume increase button and vice versa.

Some player will have a VOL button and you need to press that first, and then the +/- buttons to increase/decrease the volume. If the + and – buttons are not present, you need to press the FF/RW buttons instead.

M or Menu

This button usually function as an ENTER key. Press this button once to accept the selection you chose from a list of items. You can always press and hold it to bring you back to the previous screen (more like an ESC key).

Lock or Hold switch

This switch or button will initiate the player on HOLD or LOCKED stage. If the player is on HOLD/LOCKED, you cannot press any buttons or copy data on it. This feature is useful when you do not want to accidently press any buttons while you’re listen/watching a media. It also prevents accidental deletion of data.

MODE

On most MP3 players, this button is located on top and is use to navigate along different items. Once you have selected an item, you need to press this button down to accept it. If you need to return to the main menu screen, you can press and hold it down for a few seconds.

The number depends on the size of each song.

For example let’s assume that you have music files, which are of size 5MB each.
Then for a 1GB player (1GB is equal to1000MB) you will store X number of songs. Where X is 1000 divided by 5, which is approximately 200.

Note that this calculation can also be applied to other files e.g. video or image files.

If your device does not have a battery access compartment then it is likely that your device has a rechargeable battery.

A device that has a rechargeable battery can be charged via USB port on a computer.

You can simply connect your device to a computer and leave it plugged in for approximately 2 hours to charge. NOTE: The device needs to be switched ON as well as your computer, for the battery to charge.

This error can occur when your device is set on HOLD or LOCK mode. Both of these features will enable write-protect, and this will not allow you to modify the content. Please verify you have the feature turned OFF.

Another possible cause for this error is when the file system being used on the device does not support larger capacity, or is incompatible with your computer.

Please reformat the device with a different file system type i.e. FAT, FAT32, NTFS.

You need to press and hold the VOL + (Forward) button for a few second until you see a blue light.

In order to turn the player OFF, you can simply unplug the earphone or press and hold the VOL- (Backward) button for a few second (the volume will decrease to zero) until the light goes off.

NOTE : Some unit depending on where you purchased will power ON once you plug in the earphone.

In order to use the built-in speaker, you will need to enable it. Press and hold the FF button when adjusting the volume. This will enable the speaker. Press and hold the RW button when adjusting the volume and this will disable it. To enter the “adjust volume” mode, simply press the volume button while listening to music and use the FF or RW buttons for adjusting the volume and enabling the built-in speaker. The built-in speaker can work with or without the earphones plugged in. Please note that after the unit has been powered off, you will need to re-enable the built-in speaker.

Your player was preset to play 10 seconds of each song. This type of playback is called “intro” and is under the Repeat option. You can go into Repeat option and change the type of playback to any of the following: normal, intro, random, shuffle, repeat all, and repeat folder which may available on your player.

The Repeat option is under the Play Menu. You can bring up the Play Menu when you press the M (Menu) button during music playback.

You can go into Repeat option and change the type of playback to any of the following: normal, intro, random, shuffle, repeat all, and repeat folder which may available on your player.

The Repeat option is under the Play Menu. You can bring up the Play Menu when you press the M (Menu) button during music playback.

The player will not play video files you take directly off from your computer. They need to be converted to a compatible format, so the player will recognize them. You can use the software we supplied to convert your video, and then put them on the player afterward.

The video conversion program installation files are placed in a separate folder on the CD.

Please slide the master switch to the "on" position for the battery to charge. The player will then power on and start playing the music. You must press and hold the play/pause button to turn it off and then leave it plugged to your computer to charge. You will only see one light flashing during the battery is charging.

It might not launch automatically. You will need to open your CD drive from “My Computer” or “Computer” to browse the content.

The CD contains the device drivers for Windows 98SE systems only. If you have Windows 2000, XP, Vista or 7 on your system, you do not need to install it. Your system should detect the MP3 player automatically and install the necessary drivers.

Please view the video tutorial to learn how to add files on the player.

For some MP3/Video players, we have included video conversion software on the disc. These programs will ONLY work in Windows 2000, XP, Vista and 7 (32bit) systems. It is not supported on a MAC OS.

You might need to copy the program folder to your desktop or somewhere on the local hard drive, and then double click the setup file within the folder to launch the converter application.

Please view the video tutorial for your specific conversion tool to learn how to correctly use the software.

The video tutorials are located below

Navigate to Toolbox from the main menu and press PLAY.

Scroll to World Clock and press PLAY again.

Highlight the Time Zone you’re in and press the V button on top of the player.

Use the PLAY button to move from column to column and the FORWARD/BACK buttons to change the options.

Please NOTE: Set the date and hour one unit behind what’s current (e.g. – for 11:00 current, set to 10:00 on device and for the 2 of April current, select the 1 of April).

Click the M button once complete to save changes. Press M to completely exit the Toolbox.

*** If your time zone is not available, you can select the nearest time zone to your location and adjust it base on the date/time difference. For example: using the -5 EST time zone, set the time an hour behind the correct time and set the date one day behind the current date.

Please do not switch the Master Power off. You must leave it on in order for the Player to remember the last played song.

To turn the Player on and off, you can hold down the Play/Pause button instead.

Please check the FM region and make sure it is set to Canada/USA.

In addition, the player will use the earphone as an antenna to receive radio frequency. You must leave the earphone plugged in for the radio feature to work properly.

If you are running Win ME, 2000, XP, Vista, you do not need to install the driver for the player.

Your computer will detect the player and recognize it as a mass storage device.

The player’s drive folder will appear in My Computer as a Removable Disk or MP3 Player. Any modification on this drive will take effect on the player. For instance, when you delete a file, it will be removed from the player. Hence, you can copy and paste or drag and drop files on here, and they will be transferred to the player.

The player will display lyric from a LRC file which normally came with your MP3 song.

LRC is a computer file format that synchronizes song lyrics with an audio file, such as MP3. When an audio file is played with certain music players on a computer or on modern digital audio players, the song lyrics are displayed. The lyrics file generally has the same name as the audio file. For example, song.mp3 and song.lrc. The file .lrc is simple like text but it is quite hard to make, this can be done well with several software. You can find more information about how to make LRC file on the internet or in this site http://www.mobile-mir.com/en/HowToLRC.php

We cannot advice you as to where to download music. However if you need help with ripping audio from your own CDs then we can assist you. Note that the format of the audio file is important. We suggest you use either MP3 or WMA file formats.

DO NOT ATTEMP TO UPDATE THE FIRMWARE.

Please realize that we do not encourage anyone to perform firmware update on their device when it is functioning. This procedure involves risk of hardware failure and data loss when not carefully perform. Any changes incurred by the update are permanent. It is not possible to return to a previous version after the update.

If you’re having issue with the device, please contact us instead.

Your file is copy-protected or DRM-encrypted.

DRM stands for Digital Rights Management. It is a form of copy protection for digital media and subscription content purchased from online stores.

Files you downloaded from online stores (e.g., iTune, Napster, Chapters) are encrypted with DRM and will only play on a few players with DRM support. So you cannot directly play them on your Hipstreet Player.

You can either check your online stores if they have a non-DRM version of the file, so you can put them on your Hipstreet Player.

OR

Find a store that offer DRM-Free digital media.

The above information applies to Music (or Audio Books), Videos, and E-Books.

1). First off all Hip Street players will only take MP3 formatted songs. If your song is aiff, wma, or ac encoded it will not play on your player.

2). You must convert all your songs into an MP3 format.

3). If all your songs are already in iTunes you can easily convert them by following these simple steps.

A). First go to your iTunes toolbar at the top of your screen and click on it. Go down to the preferences. A new box will open. Once in preferences make sure you are in the General settings tab. You will notice near the bottom of the General settings box there is a button called “import settings”. Click on it. A new box will appear called import settings. You will see a scroll down tab at the top of the screen it will have these options: AAC Encoder, Aiff Encoder, Apple Lossless Encoder, MP3 Encoder, and Wav Encoder. You want to choose MP3 Encoder and then click ok.

B). Now select the song you would like to convert, by just clicking on it once. Once the song is selected, go up to advanced at the top of your iTunes toolbar. And go down to “Create MP3 Version”

C). The song will then create the MP3 formatted version for your player. It usually is created below the song you have selected.

NOTE: You will not lose your original “unformatted” file.

D). Now plug your player into your Mac and drag and drop all your MP3 formatted songs onto the drive that comes up. It is probably called “No Name” until you change the name on it. Once the songs have been uploaded onto your drive you may then eject it. The player is now ready to be used.

Your computer will not be infected, because you have not click on any files on the player.

Why does the antivirus program detect a suspicious threat on the player?

From time to time, the manufacture will load some files on the device for testing purposes and they may forget to remove them. Some antivirus programs are a bit sensitive and may think the files are a threat. As a precaution, we recommend the user to format the player before using it. This will ensure the player is completely emptied out.

1. Select “Music” from the Main Menu screen.
2. On the song you wish to add to a playlist, select “Setting” to bring up the Music Option menu.
3. In the Music Option menu, select “Add List” to display all the preset Playlists.
4. There are 5 Playlists you can add your song to. Simply select one of them to add your song.
5. Repeat these steps for all the songs you wish to add.

1. Select “Music” from the Main Menu screen.
2. In music function, select “Browser” to bring up the File Browse Option menu.
3. In the File Browse Option menu, select “Play List” to display all the preset Playlists.
4. Select the Playlist you wish to play.

For model: HS-7330/7334, HS-T29, HS-3245, HS-150
Your player will not play video files you took directly from the computer. They need to be converted to a compatible format, so the player will recognize them. You need to use the software we supplied on the Disc that came with your device, to convert your video. Once converted, the files can then be transferred and played on your player.
The video conversion software setup file is placed in the video converter folder on the Disc. It’s also available for download on this page.
http://www.hipstreetonline.com/pages/Software-Downloads.html For model: HS-HD200, HS-57, HS-2802, HS-2805, HS-M700/M701/702
Your player will play most common video formats, and can be copied directly from your computer. Please refer to your user manual for the list supported formats.

To change the volume on the HS-57, press the V button while playing music. The volume indicator icon (Speaker and Numbers) will turn WHITE. Press the >> button to raise the volume and << to lower it.

Please open My Computer (or Computer) and verify if the "Removable Disk" is present (and accessible). You will see it if your computer recognized the device.

If the "Removable Disk" is not available, you can try these suggestions:
1. Turn off your antivirus and then connect the device to your computer.
2. Run Windows Update on your PC to look for update or fix that may correct this issue.
3. Connect the device to another computer and see if the system will recognize it.
4. Reboot the computer with the device plugged in if necessary.

The HS-M700 is one of very few multimedia eReader devices designed to be light on your pocket. It supports EPUB, PDF and FB ebooks which can all be freely found online.

The main thing to note is that your books need to be Non-Copyright Protected(DRM) and in one of the above listed formats to work on the player.

The following websites can be used to download Free Ebooks:

http://www.gutenberg.org

http://www.manybooks.net

http://www.freebookspot.cc

For more information on DRM, please search Google or WIKI pages.”

For books that are DRM enabled (copy-protected): You need to download the book to your computer first, and then use Adobe Digital Edition to transfer the file onto the device. Adobe Digital Edition desktop software is available for free at http://www.adobe.com/products/digitaleditions/. You can learn more about this software on their FAQ page http://www.adobe.com/products/digitaleditions/faq/.

NOTE: Books you purchase online and from the public library are usually DRM-enabled.

For books that are not DRM enabled:
You need to download the book to your computer first, and then copy the file to the “Removable Disk”. This will transfer the file onto the device.

For a complete list of compatible files your device will accept, please refer to the user manual.

You can install Android Apps on this eReader. However, as we market the device as an E-Reader with WiFi, we do not provide application support.
If you run into complications with the Unit due to application installation, you will void the Manufacturer’s Warranty as ONLY the base device is supported.

If you need to restore the device back to factory default, you can follow these step:

NOTE: Factory data reset will clear the device's memory and put the device back to the original factory default state. Use as a last resort. This however does not erase SD card information, nor does it erase bundled applications that came with the device.

From the home screen of your device, tap the Menu column (Red Triangle) to open the application menu.
Tap Settings.
Scroll down and tap Privacy.
Scroll down and tap Factory data reset.
Tap Reset device, confirm to execute

You can use Adobe Digital Editions to add EPUB and PDF books to your E-Reader, as well as books that are protected by Adobe Digital Rights Management (DRM).

To add an EPUB or PDF book to your E-Reader: 1. Connect your E-Reader to your computer using the included USB cable. 2. Go to the folder where your eBook is saved. 3. Right-click the book file and click Open With. 4. Click Adobe Digital Editions. Adobe Digital Editions should start automatically, add the book to its library, and open the book. 5. In Adobe Digital Editions, click the Library icon. 6. Select your new book and drag it to the Hipstreet E-Reader bookshelf (listed on the left side under Bookshelves).

To add a DRM book to your E-Reader:

1. Connect your E-Reader to your computer using the included USB cable.
2. Go to the folder where you downloaded your book's .acsm file.
3. Double-click the .acsm file. Adobe Digital Editions should launch and automatically download your book and open it.
4. In Adobe Digital Editions:
5. Click the library icon in the upper left of the window.
6. Drag your new book to the Hipstreet E-Reader Bookshelf

Note: Books that are protected by DRM have an .acsm file extension. This is a license for your book. You must be connected to the Internet when you open this file so that Adobe Digital Editions can verify the license and download the rest of the book. Please visit http://www.adobe.com/products/digitaleditions/ for more information or contact Adobe Support for further assistance.

Landscape viewing in e-book function is not available on this model.

1. Press the Bluetooth button on the keyboard. The Bluetooth LED should start blinking.
2. On your tablet, turn on Bluetooth and select the option to search for new Bluetooth devices nearby.
3. Your tablet will display all Bluetooth devices found. Select the Bluetooth keyboard to pair.
4. A message will display on your tablet with the pass code or PIN.
5. Type the PIN code using the Bluetooth keyboard and then press ENTER to complete the pairing process.

NOTE: Each pass code is randomly generated. Make sure you enter the one shown on your device's screen. If you experience issue with the Bluetooth function on your tablet, you need to contact the support team for your tablet.

Apps are available in SlideME Marketplace. This App is preinstalled on your Nova tablet. Simply tap Slide Sam 4.1 from the App screen to launch it.

NOTE: internet connection is required to access the market.

Please follow these steps to connect the Nova to your computer :

1. Turn the Nova on with the MircoSD card inserted.
2. Connect one end of the USB cable to USB1 on the Nova, and the other end to your PC.
3. Tap "Turn on USB storage" on the Nova to initiate mass storage mode for your system to detect it.

Please open My Computer (or Computer) and verify if the "Removable Disk" is present (and accessible). You will see it if your computer recognized the device.

If the "Removable Disk" is not available, you can try these suggestions:
1. Turn off your antivirus and then connect the device to your computer.
2. Run Windows Update on your PC to look for update or fix that may correct this issue.
3. Connect the device to another computer and see if the system will recognize it.
4. Reboot the computer with the device plugged in if necessary.

You can follow these steps to re-calibrate the touch screen to correct this issue.

NOTE: only perform these steps when necessary.

1. Select "Settings" from the main menu.
2. Then tap "System Setting" followed by "Calibration" to begin the calibration process.
3. During the process, you will be prompt a few times to touch a spot on the screen until process is completed. Be very careful when you touch the spot.

You should be able to select the functions now.

Currently, this model only supports WPA/WPA2 security encryption and not WEP. Please check your router settings and make sure that the encryption (security) type is WPA/WPA2. Once you have changed your router encryption, the tablet will easily connect to it. If you require assistance in changing your router security settings, please contact your router's manufacture.

All HipStreet Android Tablets:

I am having problems streaming videos through the default browser (including YouTube).

-Please download the "Dolphin Browser" from the SlideMe Marketplace.
1. Open up SlideMe Marketplace.
2. Do a search for "Dolphin Browser".
3. Tap on the Dolphin Browser icon and select "Download" at the bottom of the screen.
4. The Dolphin Browser will now appear in your Application Menu.

Due to a recent System Update for the PS3 being broken, some customers may have experienced errors updating their systems using one of our PS3 Hard Drive Update Kits.

This ONLY affects customers that had installed the 3.56 system update PRIOR to upgrading their hard drives. When requested to run the update file again, they got an error.

Error Code: "The data is corrupt (8002F225)"

Please take note that the issue has been fixed and a correct firmware update has been released.

See here for the current correct PS3 firmware update file.

http://us.playstation.com/support/systemupdates/ps3/

The headset is not ready or in “pairing” mode for the system to find it.

Please unplug the headset from your system and then press and hold the power bottom on the headset until the Blue light becomes solid. You can release the button after that and perform the scan on your system.

When you press the power button, the light will flash a couple of times but eventually will stop and stays on. Do not release the button in between.

The Pass Code is “0000” (four zero).

My PS3 system does not recognize the new hard drive. I get a prompt on the screen to install the latest update when I switched the system on.

You can select the option to install update via removable disk. The system will run the update and let you format the drive accordingly.

Make sure you have the update files saved on the USB flash disk when select this option.

The instruction to download the update file on an USB flash disk is available on this link :

http://www.us.playstation.com/support/systemupdates/ps3/pc_update.html#update_PC

Please switch to the game you’re playing (Guitar Hero or Rock Band) on the receiver. You will then need to press the connect button on the guitar, follow by the same button on the receiver. This will connect both devices together.

Reset the game if necessary.

If you are running Win ME, 2000, XP, Vista, you do not need to install the driver for the player.

Your computer will detect the player and recognize it as a mass storage device.

The player’s drive folder will appear in My Computer as a Removable Disk or MP3 Player. Any modification on this drive will take effect on the player. For instance, when you delete a file, it will be removed from the player. Hence, you can copy and paste or drag and drop files on here, and they will be transferred to the player.

From time to time, the manufacture will load some files on the device for testing purposes and they may forget to remove them. Some antivirus programs are a bit sensitive and may think the files are a threat. As a precaution, we recommend the user to format the player before using it. This will ensure the player is completely emptied out.

Please check the FM region and make sure it is set to Canada/USA.

In addition, the player will use the earphone as an antenna to receive radio frequency. You must leave the earphone plugged in for the radio feature to work properly.

Please do not insert the small CD to the slot as you will not be able to eject it afterward. You can download the CD content from our FTP page. Please contact us to obtain the FTP link.

The mini receiver is now stored in the mouse under the battery cover.

1. Turning your mouse over, open the battery compartment cover.

2. Remove the mini USB receiver.

3. Insert 2 x AAA size batteries (not included) to the correct + and - polarity markings, replace the battery compartment cover and turn on.

4. Turning your keyboard over, open the battery compartment cover.

5. Insert 2 x AAA size batteries (not included) to the correct + and - polarity markings and replace the battery compartment cover.

6. Plug the mini USB receiver into an available USB port on your computer. The plug and play feature will automatically connect the mouse and keyboard for use.

LINK TO ENGLISH PDF
LINK TO FRENCH PDF

If the connection has dropped or had not been successfully established;

Please follow these steps to re-connect the keyboard.

1. Find the “connect” button on the back of the keyboard.
2. Press and hold the button for 5 seconds, and then immediately plug the receiver to your computer.
3. Your system will detect and connect the keyboard again.

If the connection dropped or have not been successfully established;

Please follow these steps to re-connect the mouse.

1. Press all three buttons on the mouse at the same time for 5 seconds.
2. Release them and immediately plug the receiver into your computer.
3. Your system will detect and connect the mouse again.

Pairing is the process that allows your phone to find and connect with your Bluetooth headset. In order to pair your devices, you will need to put your headset into pairing mode and enter a passkey into your mobile phone.

Here are the steps:

1. Press and hold the Power (or Talk) button on the headset until the Blue light stay solid (or flashing Red and Blue).
2. Switch over to your phone, enter the Bluetooth menu and select the option to scan for new devices. If you can’t find this option, please refer to the user manual for your phone.
3. Your phone will pick up all the devices in range and display them on the screen.
4. Select the “Hipstreet” device to connect.
5. If you receive a prompt for the Pass Code (or Pass Key), enter “0000” (four zeros) and finish the pairing process. You only have to perform this paring process one time.

If you turn off the phone, or headset, you can re-pair them again simply by going to the Bluetooth menu and selecting the headset again from the list. It will reconnect without a pass code and you are up and running again.

Please follow these steps:

1. Insert the micro SD card into the scanner, then turn on the device.
2. Press the "format" button with a pin and an "F" will display on the screen.
3. Press the Power/Scan button to start formatting the card.
4. SD card indicator will blink until format is complete.

Please note: this is a feature of the projector.

Please open My Computer (or Computer) and verify if the "Removable Disk" is present (and accessible). You will see it if your computer recognized the device.

If the "Removable Disk" is not available, you can try these suggestions:
1. Turn off your antivirus and then connect the device to your computer.
2. Run Windows Update on your PC to look for update or fix that may correct this issue.
3. Connect the device to another computer and see if the system will recognize it.
4. Reboot the computer with the device plugged in if necessary.